BB&T Introduces Online Mortgage Service

BB&T Introduces Online Mortgage Service

WINSTON-SALEM, N.C., April 4 /PRNewswire-FirstCall/ - BB&T Corporation
(NYSE: BBT) today introduced its new Web-based mortgage monitoring service.
BB&T MortgageAccess offers clients a convenient and secure tool to manage
their mortgage online.
Using a Web browser and desktop or portable PC, clients can track their
current loan, escrow, tax and private mortgage insurance information. No
software is required.
"BB&T MortgageAccess is a valuable service to clients who need and want
access to their mortgage account information at any time they choose," said
Tim Day, manager of BB&T's Mortgage Lending Servicing department. "Our
clients have told us they wanted a more flexible and comprehensive way to
manage their mortgage with convenience and ease. With BB&T MortgageAccess, we
will meet that need."
BB&T MortgageAccess -- a free service to BB&T customers -- offers the
following features:

* Current loan information -- Payment information including year-to-date
principal and interest applied.
* Loan activity information -- Balances and monetary activity.
* Escrow information -- Escrow payment, balance and information on the
bills paid from escrow (if applicable).
* Mortgage tax information -- Property taxes and interest paid from the
previous year.
* Private Mortgage Insurance (PMI) -- How to determine if PMI can be
canceled (if applicable).

Currently, mortgage payments and other transactions may not be made
through BB&T MortgageAccess. However, customers can open a BB&T OnLine
account to take care of all their online bill payment needs. Mortgage
payments also can be made at any BB&T branch.
BB&T, the No. 1 mortgage originator in the Carolinas, retains servicing on
all its mortgage loans. Its mortgage loan portfolio is more than $30 billion.
In 2001, its mortgage loan production was a record $10 billion.

To register for BB&T MortgageAccess online, visit http://www.BBandT.com/mortgage.

Winston-Salem-based BB&T Corporation (NYSE: BBT), with $75.7 billion in
assets, operates more than 1,100 banking offices in the Carolinas, Georgia,
Virginia, Maryland, West Virginia, Kentucky, Tennessee, Alabama, Indiana and
Washington, D.C. It is the nation's 13th largest financial holding company.
BB&T and its subsidiaries offer full-service commercial and retail banking
and additional financial services such as insurance, investments, retail
brokerage, corporate finance, international banking, leasing and trust.

SOURCE BB&T Corporation